Frequently Asked Questions (FAQ)

Have questions about installing our products? You're not alone! Here, we've compiled answers to the most common questions our customers have.

Browse through the FAQs to find solutions and tips that can help you with your installation process.

If you don’t find what you’re looking for, feel free to reach out to our support team for additional help.

Constant wattage products are not suitable, whereas others can be applied

Absolutely, it's safely applicable to all metal and non-metal pipes. The advanced self-regulating technology employed in this product renders it safe on plastic pipes even when dry as it can never overheat and damage the pipes.

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