Payment Troubleshooting

If your payment is declined, don’t worry, this is often due to standard bank security measures, such as:

• First-time purchase protection (common for new customers)
• Unusual amount verification (applied to higher-than-average transactions)

Quick Solutions:

1. Ensure your card is Visa, Mastercard, or American Express.
Note: Cards from other banks must be enabled for international transactions.

2. Retry the payment. If declined again:

• Contact your bank to approve the transaction.
• Alternatively, use PayPal for checkout.

Reminders:

• Complete 3D Secure (3DS) verification if prompted (required by some banks).
• Banks may flag unusual high amounts. If your payment fails, call your bank to authorize it.

Need help? Email us at yelodeer@yelodeer.com